Department: Windows MSP
Employment Type: Full-Time Permanent
Minimum Experience: 3-5 Years

About the role

We are seeking a full-time Help Desk Support Technician to join our team. If you are looking for a great company to learn and grow your IT skills, we encourage you to apply

We are looking for people who have

  • Mail Administration experience
  • Server Administration – day to day admin tasks, set up, basic rules and policy set up
  • Working understanding of Server Virtualization
  • Basic Networking knowledge
  • Mail Administration experience
  • Powershell/ Scripting knowledge will be a plus
  • StorageCraft or Veeam backup solutions will also be an advantage

In addition to technical ability for this position, we are looking for:

  • Experience providing front line support, with a focus on the customer experience.
  • A knack for problem solving and enthusiasm for project based work.
  • A love for providing support in any way possible.
  • A desire to build and follow DIY documentation

You also have

  • A reliable vehicle + Valid B.C. driver’s license.
  • Understanding of the big picture related to the needs of clients
  • An insatiable desire to learn new things.
  • Commitment to KTI’s Core Values.

What you will love about us

  • Great People & Healthy Culture
  • Flexible Work Hours
  • Work/Life Balance
  • Competitive Salary
  • Awesome Benefits
  • RRSP Matching
  • Vacation Time + Banked Time
  • Advancement Opportunities

Inclusiveness is important to us

We take pride in being a one-of-a-kind technology company that values relationships and people at every level – employees, clients, vendors and our community. Whether it be age, gender, race, culture or thought – we enjoy diversity and we welcome it!

Apply Now

If you’re seeking an awesome opportunity to do great work, learn new things, make a difference, and grow, we invite you to apply. Send us your cover letter and resume that includes a link to your LinkedIn profile and the word Pepsi

Apply for this position

Allowed Type(s): .pdf, .doc, .docx