About Us

A professional team of IT consultants based in Chilliwack, B.C., Canada. Reliable, transparent and friendly. Happy to co-manage your IT together with your in-house staff.
about-team

We are an IT consulting firm with a growing team of 21 Windows & Linux experts, many of whom have decades of experience in IT.

Our CEO Wim Kerkhoff founded the company in 2007. If you ask him why, he’d tell you that he always wanted to build a company where it would be fun to work—a company with great culture, great people, no bureaucracy and no toxic relationships.

In the early days, our services were a mix of Windows IT support, ISP support, software development, and Linux/Cisco engineering work. But by 2016, we realized that the Linux/DevOps world is very distinct from the IT support world and launched a separate brand to represent our Linux/DevOps support and consulting services: Crafty Penguins.

Although Kerkhoff Technologies and Crafty Penguins are two separate teams with different skill sets, we’re one company. We all use the same ticket system—Slack and Wiki—sit at the same office and have the same leadership team.

This comes quite handy when our clients need us to support both Linux and Windows systems or if our Windows team needs a hand with API integration, troubleshooting SQL or hardware issues.

How we work

We bring to the table in-depth expertise, effective communication, detailed documentation and smooth project management. But if you’ve ever had an IT consultant rolling your eyes at you or asking “if you tried powering it off and on” as if you were a five-year-old, you know that expertise alone isn’t enough.

We earn your trust – We consider ourselves a part of your team and care about your business as much as you do. We listen to you carefully, ask questions, follow through with our promises and keep our work transparent to help you navigate technology even if you may not fully understand how it works.

We lean into challenges – We aren’t afraid of bruising our egos, and we’ll admit that it’s a difficult task if we encounter one. We are happy to learn, seek other perspectives and lean on the experience and knowledge of others to help you run your business more efficiently.

We look at the bigger picture – We are your competent partner who does not just put out occasional fires but is familiar with your IT landscape and sees the bigger picture. To provide you with solutions that last and scale, we consider internal relationships, context, market, industry and impact on other systems.

We constantly improve – We always try to be better today than yesterday. For example, we make incremental improvements to your documentation and processes or remove redundant items that don’t help you. And we share new knowledge and experience within our team to help every member grow.

Our Team

quotation-marks

We aren’t just a vendor. We are your reliable partner who cares about your business as much as you do.

Every week, we talk to business owners who don’t have the confidence in their IT systems or in their current IT support. Many of them are exposed to high risk of system failure due to insufficient health and security audits, unreliable backups, non-existing documentation, etc. and they don’t even realize it.

Yet, if you want to serve your own clients well and grow your business, you can’t view your IT support as a necessary evil and expense. You need to make it your valuable asset.

At Kerkhoff Technologies, we aim to change the status quo and create a positive and rewarding relationship between businesses and their IT provider to help you focus on running your business without worrying about security and reliability of your IT—from local machines and email accounts to company-wide network and cloud servers.

Wim Kerkhoff

Founder and CEO
quotation-marks

We aren’t just a vendor. We are your reliable partner who cares about your business as much as you do.

Every week, we talk to business owners who don’t have the confidence in their IT systems or in their current IT support. Many of them are exposed to high risk of system failure due to insufficient health and security audits, unreliable backups, non-existing documentation, etc. and they don’t even realize it.

Yet, if you want to serve your own clients well and grow your business, you can’t view your IT support as a necessary evil and expense. You need to make it your valuable asset.

At Kerkhoff Technologies, we aim to change the status quo and create a positive and rewarding relationship between businesses and their IT provider to help you focus on running your business without worrying about security and reliability of your IT—from local machines and email accounts to company-wide network and cloud servers.

Wim Kerkhoff

Founder and CEO

Team Members

Ian Schmidt

Team Lead/Systems Engineer

Ian has 20 years of experience in systems design and management, primarily with Microsoft solutions with a focus on emerging technologies. His biggest strength is seeing the big picture while still paying attention to detail.

Daniel Hoeving

Senior Systems Administrator

Daniel has 20 years of experience with system/network administration and client support in mixed environments. His wide range of skills allows him to come up with flexible solutions to meet the most complex needs.

Austin Desbiens

Windows Technician

Austin has 4 years of experience in frontline IT helpdesk support. He patiently listens to every problem, gives you all his attention and resolves your issues in no time.

Paras Kalra

Systems Technician

Paras has 1.5 years of experience in frontline IT helpdesk support. His great attention to detail and logical reasoning helps him find the source of an issue and resolve it quickly.

Manjot Nagra

Systems Technician

Manjot has 3 years of experience in frontline IT helpdesk support. His easy-going attitude will make you forget all the unpleasant phone calls you have had with your former IT support and make reporting your issues a breeze.

Brent Petkau

Windows System Administrator

Brent has 25 years of experience with Windows IT systems of both small businesses and multinational corporations from a large variety of industries (manufacturing, health care, law office and non-profit, etc.). He also has expertise in macOS support.

Joshua Smith

VP – Operations

Joshua has 16 years experience in Network Administration and Security, Server Management and Client Relations across a broad range of industries and technologies. He specializes in Operations because of his ability to take a ‘big picture’ view in order to provide the best solutions for long-term success.

This could be you

Would you like to join our team? We are currently looking for technicians, engineers, software developers and a marketing manager.

Learn More

Interested? Let’s talk.

Interested in working with us? Use the form below to schedule a free 20-minute call to discuss what you need and how we can help.