Do you need a new IT support partner?
These are entered directly by the technicians as they perform the work to ensure there is accurate documentation. Often, as we respond to you via our ticket system, our response is both the email and the time entry. After the time-sheet period, our management team reviews all time entries for accuracy prior to sending the work summaries, which breakdown time spent.
For any additional inquiries, email accounts@kerkhofftech.ca. We will investigate your concern right away.
Questions you MUST ask before you hire an IT consultant and
enter into an IT service agreement.