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In every successful team, there are individuals who quietly but effectively keep the gears turning. Meet Sepehr Jaririan, the unsung hero of our network infrastructure and Windows systems, who has diligently served at Kerkhoff Technologies for three years. With his unparalleled expertise in Windows administration and network management, Sepehr plays a pivotal role in ensuring our operations run smoothly and securely.

Q&A with Sepehr Jaririan: Insights into a day in IT Support in Chilliwack

Can you describe a typical day in your job?

Morning Routine:

  • Start the day by checking emails and communication channels for any urgent messages or updates.
  • Review the schedule and prioritize tasks for the day.

System Monitoring:

  • Monitor the health and performance of Windows servers and network infrastructure using monitoring tools.
  • Address any immediate issues or alerts to ensure the stability of systems.

User Support:

  • Provide user support for Windows-related issues, troubleshooting problems, and assisting with software installations or configurations.
  • Respond to helpdesk tickets and prioritize based on urgency and impact.

Server Maintenance:

  • Perform routine maintenance tasks on Windows servers, such as applying updates, patches, and security configurations.
  • Ensure backups are running smoothly and conduct regular checks.

Network Management:

  • Monitor and manage network devices, addressing any connectivity issues or optimizing network performance.


  • Update and maintain documentation for server configurations, network layouts, and troubleshooting procedures.
  • Document changes made to the systems for future reference.

Training and Skill Development:

  • Stay current with industry trends and technologies.
  • Engage in training sessions or self-paced learning to enhance skills and knowledge.

Closing Tasks:

  • Complete any outstanding tasks, ensuring that all critical issues are resolved or appropriately escalated.
  • Prepare for the next day by organizing priorities and setting goals.


  • Communicate with team members, supervisors, or clients to provide updates on ongoing tasks.

What do you enjoy most about your work at Kerkhoff Technologies?

    • Great team and friendly environment.

What projects or accomplishments are you most proud of in your career?

    • Achieving six Microsoft certificates and three Sophos certificates.

How do you collaborate with other team members to achieve your goals?

    • I foster collaboration with my team members by actively sharing my knowledge and experiences. I make a conscious effort to provide assistance and support, leveraging the depth of my expertise. This includes not only sharing information but also encouraging open communication and teamwork to collectively achieve our goals. I believe in a collaborative approach where each team member’s strengths contribute to the overall success, and I am always ready to offer my assistance to ensure we reach our objectives effectively.

What are some recent developments or innovations in your field that you find exciting?

    • Chat GPT

What’s your number 1 tech tip (that you personally use) to our audience? E.g. A tool you use, a workflow, etc.

    • My go-to tech tip involves efficient troubleshooting. When faced with technical challenges, I follow a structured approach. First, I identify and understand the issue by gathering relevant information. Then, I systematically isolate the problem, checking for any recent changes or anomalies.
    • Next, I leverage diagnostic tools and logs to gain deeper insights into the root cause. Collaborating with team members and utilizing online forums for collective problem-solving is crucial. Once the issue is identified, I implement a step-by-step resolution plan, ensuring to test each change made.
    • In summary, my tech tip is to approach problems methodically through thorough investigation, collaboration, and a systematic resolution plan. This approach not only helps in resolving issues efficiently but also contributes to continuous learning and improvement.

Getting to know the real Sepehr Jaririan

What’s your favorite way to unwind after a long day at work?

    • Watching TV shows and listening to podcasts.

Do you have any hobbies or interests outside of work that you’re passionate about?

    • Playing music, photography, and calligraphy.

Are there any books, movies, or TV shows you’ve been enjoying lately?

    • Book: ‘Sapiens’ by Yuval Noah Harari
      TV shows: OZ and Blue Eye Samurai

If you could travel anywhere in the world, where would you go and why?

I would like to see Machu Picchu, here is why:

Historical and Cultural Significance:

    • Machu Picchu is an ancient Incan citadel, recognized as a UNESCO World Heritage Site. Exploring the site offers a unique opportunity to connect with the rich history and culture of the Inca civilization. 

Breathtaking Scenery:

    • Nestled high in the Andes Mountains, Machu Picchu provides stunning panoramic views. The surrounding landscapes, with lush greenery and mountainous terrain, create a picturesque setting.

Architectural Marvel:

    • The architectural brilliance of Machu Picchu is awe-inspiring. The precision of the stone structures and the overall layout showcase the ingenuity of the Inca builders.

Hiking Adventures:

    • Accessing Machu Picchu often involves trekking, with the Inca Trail being a popular route. Hiking enthusiasts can enjoy the challenge of reaching this iconic site while experiencing diverse ecosystems along the way.

Spiritual and Mystical Atmosphere:

    • Many visitors describe Machu Picchu as having a spiritual and mystical aura. The combination of its elevated location and the ruins themselves create an atmosphere of wonder and reverence.

Photography Opportunities:

    • Machu Picchu provides endless opportunities for photography. Capture the sunrise over the mountains, the intricate stone structures, and the llamas that roam the site.

Cultural Immersion:

    • Interact with local Quechua-speaking communities and learn about their traditions and way of life. Engaging with the local culture adds a meaningful dimension to your travel experience.

Adventure and Exploration:

    • Machu Picchu offers a sense of adventure and exploration. Whether you choose to hike the Inca Trail or take alternative routes, the journey to reach this destination is part of the excitement.

Connection with Nature:

    • Machu Picchu is situated in a location with diverse flora and fauna. Enjoy the serenity of the surroundings and connect with nature as you explore the site.

What’s your favorite type of cuisine or restaurant, and what dish can you never resist ordering?

      • I have a love for all types of cuisine, making it difficult to pick a favorite. Whether it’s the aromatic spices of Indian dishes, the savory flavors of Italian pasta, or the freshness of Japanese sushi, I enjoy exploring diverse culinary experiences. I’m always open to trying new things and discovering unique flavors that each cuisine has to offer.

Do you have any pets? If so, tell us about them!

      • I have a fish tank with a bunch of beautiful and quiet fish.

What’s your go-to music playlist or artist for getting pumped up before a busy day?

      • Not necessarily before a working day, but I am a fan of Pink Floyd and the maestro Mohammad Reza Shajarian.

What’s your favorite quote or piece of advice that you live by?

      • ‘Be happy.’ I believe that maintaining a positive mindset and finding joy in life’s moments is key to overall well-being.

If you could have a superpower, what would it be, and how would you use it?

      • If I could have a superpower, it would be the ability to remove lies from the world. I envision using this power to promote transparency, honesty, and trust in all aspects of life. It could contribute to creating a more authentic and harmonious world where people communicate openly and genuinely with each other.

In the ever-evolving landscape of IT, having a skilled Windows and Network Administrator like Sepehr Jaririan is invaluable. His expertise, dedication, and problem-solving prowess make him an indispensable member of our team. As we navigate the complexities of modern technology, we take comfort in knowing that Sepehr is at the helm, ensuring that our systems remain secure, efficient, and reliable. Here’s to Sepehr Jaririan, the unsung hero who keeps our digital infrastructure running smoothly, one Windows server and network node at a time.

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